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Conflict and drama in the workplace

Writer: Zarmina PennerZarmina Penner

Updated: Dec 20, 2024



Conflict and drama are natural in workplace dynamics but can impede progress if left unchecked. Add corporate politics and leadership issues, and they create significant barriers to business success, often demotivating those trying to do their best.

Leaders spend valuable time managing ongoing “people problems.” How much time is wasted on the same issues, an hour or two daily? It’s too much and unnecessary.

My pivotal realization came after some struggle:

👉🏼 Conflicts are valuable pointers, highlighting underlying issues.

👉🏼 I may unknowingly contribute to the problem and need to own my part.

👉🏼 Ignoring issues early only deepens them; as a leader, avoiding them is not an option.

👉🏼 Conflicts have multiple perspectives—at least three: the two parties involved and the broader context—which help us understand why they arise.

👉🏼 Conflicts present opportunities for growth and innovation, signaling areas that need improvement (processes, structures, roles, etc.).

👉🏼 When handled properly, we gain more than we lose.


Image: pexels-tima-miroshnichenko-5717262.jpg

 
 
 

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Dr. med. Zarmina Penner, MBA, MAS

Tel: +49 157 8302 8390

Email: office(at)zarminapenner.com

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